Payment and Delivery Policy

Payment and Delivery Policy

You can email or contact us here.

Can I change my order?

Yes, if you need to make any changes to your orders, please contact our Customer Service within 24 hours of placing the order.

What are your payment methods?

We accept credit cards (Visa, MasterCard, Discover, and American Express).

How much does delivery cost?

Shipping is free on all U.S. prescription orders — $0 delivery charge. We ship via UPS and USPS. Overnight shipping is included at no extra charge for prescription orders once your medication is ready to dispatch, subject to carrier service availability in your area.

Delivery typically takes 1–7 business days after dispatch depending on your location. Many orders arrive within 1–3 business days after they ship.

Processing time: Up to 3 business days after your prescription is approved before your order is dispatched. Processing time is separate from transit time.

All orders include a tracking number once your package is dispatched. There are no hidden shipping fees on prescription orders.

Shipping within the United States

All Lifinity orders include free shipping within the United States. There are no hidden fees.

In very rare cases, delivery may take longer than the standard shipping time stated above. Most delays are caused by shipping logistics, which unfortunately we can't control. We seek your patience and understanding should this happen.