Return and Refund Policy

Last Updated: July 8, 2025

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.

We ship out the products after the payment is confirmed, order is received and processed. Products are expected to arrive within 7 days.

Several types of goods are exempt from being returned.
Any prescription medication cannot be returned.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet:

  1. Check your bank account again
  2. Contact your credit card company — it may take time before your refund is officially posted
  3. Contact your bank — processing time may delay posting

If you’ve done all of this and still have not received your refund, please contact us.

Sale Items (if applicable)

Only regular priced items may be refunded.
Sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email.

Shipping

To return your product, you should send us an email.

  • You will be responsible for paying your own shipping costs for returning your item
  • Shipping costs are non-refundable
  • If you receive a refund, the cost of return shipping will be deducted from your refund

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider:

  • Using a trackable shipping service, or
  • Purchasing shipping insurance

We don’t guarantee that we will receive your returned item.